Important changes to ordering your prescriptions

In order to make our prescription service safer, and after careful consideration, our GPs have made the decision that it is in our patient’s best interest and for safe prescribing of medications that we will no longer take medication requests over the telephone, this includes the removal of our repeat ordering telephone message service as of the 15th April.

Services for Carers

Who is a carer?

A carer is a person of any age (including children) who provides unpaid support to a partner, relative, friend or neighbour who couldn’t get by without their help. This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers.

It is estimated that 10% of patients are carers.

Improving carer identification

As a practice, we want to increase the number of people on our carers’ register so that we can look after you better. We do this by:

  • Asking patients with long-term conditions to name their carers
  • Running awareness-raising campaigns to get carers to tell us about their caring responsibilities