Important changes to ordering your prescriptions

In order to make our prescription service safer, and after careful consideration, our GPs have made the decision that it is in our patient’s best interest and for safe prescribing of medications that we will no longer take medication requests over the telephone, this includes the removal of our repeat ordering telephone message service as of the 15th April.

Safeguarding Children

Our Primary Care Team is committed to safeguarding children. The safety and welfare of children who come into contact with our services either directly or indirectly is paramount, and all staff have a responsibility to ensure that Best Practice is followed, including compliance with statutory requirements.

We are committed to a Best Practice which safeguards children and young people irrespective of their background, and which recognises that a child may be abused regardless of their age, gender, religious beliefs, racial origin or ethnic identity, culture, class, disability or sexual orientation.

The Primary Care Team are committed to working within agreed policies and procedures and in partnership with other agencies, to ensure that the risks of harm to a child or young person are minimised. This work may include direct and indirect contact with children, access to patient’s details and communication via email or text message/telephone.