Important changes to ordering your prescriptions

In order to make our prescription service safer, and after careful consideration, our GPs have made the decision that it is in our patient’s best interest and for safe prescribing of medications that we will no longer take medication requests over the telephone, this includes the removal of our repeat ordering telephone message service as of the 15th April.

Clinical Governance

Clinical governance is the system through which NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which clinical excellence will flourish.

Clinical governance encompasses quality assurance, quality improvement and risk & incident management.