Important changes to ordering your prescriptions

In order to make our prescription service safer, and after careful consideration, our GPs have made the decision that it is in our patient’s best interest and for safe prescribing of medications that we will no longer take medication requests over the telephone, this includes the removal of our repeat ordering telephone message service as of the 15th April.

Patient Opinion

NHS welcomes all forms of feedback and uses it to improve services:

  • positive feedback helps to identify areas of best practice
  • negative comments help to identify areas of concern and to make sure action is taken to ensure the same problems do not happen again.